Frequently Asked Questions

We support the following Payment methods:

- PayPal
- Mastercard
- Visa
- American Express

All of our provided Payment methods and even our whole checkout-process are SSL-Certified and 256-Bit encrypted to ensure the safety of your data.

1. Choose Paypal as your payment method in the payment step of the checkout

2. You will be redirected to the PayPal Site where you have to log into your PayPal Account

3. Confirm the Payment, you will get redirected to Adventure-Nation.com

That's all! You've successfully ordered - We will send your order soon!

Payment via Credit Card is the default chosen option on the payment step at the checkout process,

1. If it is not prechecked, just choose 'Credit Card' at the payment step

2. Enter your credit card information

3. Click continue

Finished! That's all, we will send your order soon!

Sorry, but we don't support Payment via Bank-Transfer, because it has to many negative points:

1. Shipping takes much more time: It takes some days for your money to arrive at our bank account

2. Less Safety for you: PayPal and Credit Card payments allow more security features for the customer

3. More work for you: You have to do the whole payment by hand, otherwise it's automated and comfortable!

All of our orders are processed via E-Packet. It will take 7-20 days for your order to arrive at your door!
Usually shipping takes around 14 days, depending on your shipping address.

We ship all of our products worldwide!

Secured shipping & tracking will cost 4,95$

Of course! You can use the order tracking on our Tracking-Page by typing in either your Email/Phone number and your order number or the tracking number you received in the order confirmation e-mail we sent you

All of our products are shipped directly from the manufacturer to your door. Due to this process we're able to provide you the best possible price for any item because we can safe money on storage costs.

Due to this process it may be possible that some of the items you ordered come from different manufacturers, so they'll get shipped separately.

We Guarantee all of our Customers 100% Satisfaction!

To use the guarantee just write us up to 14 days after you received your order. 

Please send us a e-mail with the subject "SATISFACTION" to Support@Adventure-Nation.com and tell us:

1. Your Name and Order Number

2. The Product you're not satisfied with and why

3. A few pictures of the affected Product

We will reach out to you as soon as possible to solve your problem! 

In some cases the products may get damaged during shipment, that's something we sadly can't affect because we can't see what the deliveryman does with our orders.

If that is the case for you're order you can choose to return or replace it!

Just simply write us an e-mail to Support@Adventure-Nation.com using the Subject "DAMAGED" and tell us the following things:

1. Your Order Number & Your Name

2. Date of your order (Purchase Date & arrival Date)

3. If you've ordered multiple Products: The affected Product

4. Some pictures of the damaged product

We will then contact you as soon as we can (Usually in the next 48 Hours) and solve your Problem!

Please just send us an e-mail using the subject "WRONG ITEM" to Support@Adventure-Nation.com with the following information included:

1. Your Name & Order Number

2. Date of your order (purchase date & arrival date)

3. The specific product (Only if you ordered multiple products)

4. A few pictures of the affected product

Once you've sent the e-mail we will contact you as soon as possible to check the case!

- If we've made a mistake we will send you the right product immediately!

- If you caused the problem (ordered the wrong product/variant) we can't send you a new item for free

NOTE: If you caused the problem, we may send you an upcoming discount code that is not released yet so you can save some money on the new purchase.

We really HATE spam, so we try to send you only a few, valuable E-Mails.

- Our Newsletter with upcoming Discount Codes and Offers 1-2/Week max!

- Reminders of items you forgot in your cart (2-3 Mails)

- All the E-Mails you need for your orders

1. Go to one of the e-mails you received

2. Scroll to the bottom

3. Click the "Unsubscribe" Button

You are now unsubscribed.

We understand that the safety of your personal information is extremely important to you. We use SSL Technology, Trustwave and Industry Standard Firewalls to ensure your privacy and to assist in protecting your personal data.

To protect your personal data and credit card information from unauthorized access Adventure-Nation.com uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption (scrambling) of sensitive information, including passwords and credit card numbers, during your online transactions

All of the forms on our site are secured with SSL technology so your personal information stays safe and out of malicious hands. Our servers are ALSO protected by secure firewalls - communication management computers specially designed to keep your information secure and iaccessible by other Internet users. So you're absolutely safe while you shop